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Recovery-safety FAQ

The questions anxious operators actually ask about moving money, answered without hedging.

Surprise and authority

Will sellers be surprised? Not by design — notice templates and contractual notice periods precede action; surprise is treated as a failure mode. Who approves reversals? Whoever your floors and ceilings authorise; automation fires only inside the band and after notice.

Mechanical safety

Double-reversal protection? Intent-scoped idempotency keys plus live-state guards — retries collapse onto original responses. A dispute won after clawback? Funds restore via the dispute flow; reconciliation steps are documented and the trail references both movements.

Policy edges

Write-offs? First-class states with reasons; they reopen automatically if the account transacts again. Per-account automation? Monitor Pro supports per-connected-account thresholds — enterprise sellers and newcomers coexist under different gates.