Support · Billing
Plans and pricing
Four tiers exist: Free (detection + lookback forever), Monitor ($49/mo), Monitor Pro ($99–149/mo), Enterprise (negotiated). Annual billing on fixed tiers costs ten monthly payments — two months effectively free.
What each tier unlocks
Free — unlimited detection scans, all four detectors, the 90-day lookback, one-click manual clawbacks, full audit log, CSV export. Monitor adds continuous real-time monitoring, Slack and email alerts, daily digests, and the risk-scored queue workflows. Monitor Pro adds automated clawback rules, custom risk thresholds per connected account, unlimited historical backfill and a dedicated Slack channel. Enterprise adds multiple Stripe platform accounts, SSO/SCIM, a SOC 2 report with signed DPA and a dedicated CSM.
The free tier is genuinely free
No trial countdown, no card required for detection. Money changes hands only through monitoring subscriptions or the recovery success fee — and the success fee applies exclusively to dollars actually recovered and confirmed in Stripe.
Choosing between Monitor and Pro
Monitor suits teams triaging findings themselves daily. Pro suits platforms wanting automation inside configured gates — floors, ceilings, notice periods, circuit breakers — so the routine cases clear without anyone clicking.
Common questions
Can we change tiers later?
Anytime — see the upgrade/downgrade article for timing and what stops or starts at each boundary.