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The discrepancies table
The table is your working queue. Columns exist for triage speed; sorting defaults favour recoverability over raw size.
Columns explained
Amount (owed), cause, charge/account references, age, risk band, state. Evidence lives one click deeper in the drawer.
Sorting for recovery
Sort by reachability tier then amount descending — the backlog playbook’s ordering, built in.
Filters worth saving
By cause for engineering handoffs; by age for SLA sweeps; by state for closure pushes.