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The discrepancies table

The table is your working queue. Columns exist for triage speed; sorting defaults favour recoverability over raw size.

Columns explained

Amount (owed), cause, charge/account references, age, risk band, state. Evidence lives one click deeper in the drawer.

Sorting for recovery

Sort by reachability tier then amount descending — the backlog playbook’s ordering, built in.

Filters worth saving

By cause for engineering handoffs; by age for SLA sweeps; by state for closure pushes.