Support · Dashboard

Reading a single finding

Every finding opens into a drawer carrying complete evidence: ids, arithmetic, and the actions your role permits.

Evidence panel

Charge id, transfer id, fee id where relevant, expected-versus-actual computation shown explicitly — nothing hidden behind "trust us".

Net position

Net Platform Margin renders inline so double-count situations explain themselves visually.

Actions

Investigate, resolve, dismiss (reason required), claw back (manual) — each transition logged immutably.

Why amounts differ from refunds

Transfers exclude your fee; disputes exclude the fee from recoverables; partials scale proportionally. The math panel shows which applies.