Support · Recovery

Manual clawback, step by step

One click executes a fully guarded reversal — but understanding the guards makes the click trustworthy.

Pre-flight

Live-state fetch, amount clamp to remainder, account status verification — all automatic, all logged.

The action

Idempotent reversal creation scoped to the finding; response persisted; audit trail updated atomically.

Afterwards

Verify amount_reversed moved; locate the reversal balance transaction; export if finance needs it.

Failures

Surface as failed-clawback states with Stripe’s error verbatim — nothing retries silently behind your back.