Support · Recovery
Idempotency: why you will never claw back twice
Retries happen — queues redeliver, webhooks repeat, workers restart. Idempotency keys derived from finding ids collapse all of them onto single executions.
Keys and expiry
Stripe honours keys 24 hours; afterwards our workers additionally read live state, making late duplicates impossible rather than unlikely.
Persisted responses
Original Stripe responses store against findings, answering forensic questions with receipts instead of reconstructions.